{"id":594,"date":"2026-10-09T06:20:12","date_gmt":"2026-10-09T06:20:12","guid":{"rendered":"https:\/\/www.journals.utgjiu.ro\/JES\/?post_type=articol&#038;p=594"},"modified":"2026-10-09T06:20:12","modified_gmt":"2026-10-09T06:20:12","slug":"digital-public-services-as-a-factor-of-administrative-efficiency-2","status":"publish","type":"articol","link":"https:\/\/www.journals.utgjiu.ro\/JES\/articol\/digital-public-services-as-a-factor-of-administrative-efficiency-2\/","title":{"rendered":"Digital Public Services as a Factor of Administrative Efficiency"},"content":{"rendered":"<p>The digital transformation of public administration is a major direction of public sector modernisation, as digital services can simplify administrative procedures, improve accessibility, and strengthen interaction between public authorities, citizens, and businesses. This study explores the relationship between the development of digital public services and administrative efficiency in Romania. The research combines a literature review and bibliometric analysis with an exploratory quantitative assessment. Relevant studies were identified in the Web of Science database using terms related to government effectiveness, digital public services for citizens and businesses, public services, and efficiency. A keyword co-occurrence analysis was performed using VOSviewer to identify the main thematic connections. The empirical analysis focuses on Romania and uses Government Effectiveness as the dependent variable, while Digital Public Services for Business, Digital Public Services for Citizens, and Pre-filled Forms are considered independent variables. The evolution of the indicators was examined over time, and their relationships were assessed using Pearson\u2019s correlation coefficient and multiple linear regression. The results indicate that Pre-filled Forms has the strongest positive association with Government Effectiveness, suggesting that advanced digitalisation based on data reuse, interoperability, and process automation may be more closely related to administrative effectiveness than the mere availability of online services. Given the limited number of comparable annual observations, the findings should be interpreted as exploratory statistical associations rather than causal relationships.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-594","articol","type-articol","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.journals.utgjiu.ro\/JES\/wp-json\/wp\/v2\/articol\/594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.journals.utgjiu.ro\/JES\/wp-json\/wp\/v2\/articol"}],"about":[{"href":"https:\/\/www.journals.utgjiu.ro\/JES\/wp-json\/wp\/v2\/types\/articol"}],"wp:attachment":[{"href":"https:\/\/www.journals.utgjiu.ro\/JES\/wp-json\/wp\/v2\/media?parent=594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}